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Should I invest in new or pre-owned equipment?

When purchasing exercise equipment, two options are available: buying new or pre-owned equipment. New exercise equipment offers the latest technology and features and is often covered by a warranty. On the other hand, pre-owned exercise equipment is more affordable and can be an excellent option for those on a tight budget. However, pre-owned equipment may not have the latest features and may require maintenance more frequently. Ultimately, the decision to purchase new or pre-owned exercise equipment will depend on your budget, needs, and preferences. At Exercise Unlimited, we offer both new and pre-owned equipment to meet the diverse needs of our customers and help them achieve their fitness goals.

What brands of exercise equipment do you offer?

Exercise Unlimited carries over 65 brands of equipment. You can find an extensive list by visiting our SHOP BY BRAND tab in the main menu.

If I purchase equipment from Exercise Unlimited, do I have to move it and assemble it myself?

Once you’ve purchased exercise equipment from us, your job is done. Our experts will deliver, assemble, and install your exercise equipment for you.

What is your return policy?

We want you to be totally satisfied with your purchase from Exercise Unlimited. 

Returns on new items are accepted within 30 days from the date of purchase as long as the item is in its original packaging with all owner manuals, parts, and accessories. If you need to ship the product back, you are responsible for the shipping charges. 

Accepted returns are refunded at the original purchase price, plus applicable sales tax, in the original payment method. Customers who paid by cash will be refunded by company check within 14 days. Unfortunately, we are not able to refund any delivery, shipping, or set up charges. If are not able to bring the item back to our warehouse and require the use of our trucks for pickup, additional charges may apply. 

All sales are considered final for the following items: Clearance items, discontinued items, and pre-owned products. Accessories must be returned in unopened, original packaging to receive a full refund.

There are some items that do not have prices listed? How can I find out how much something costs?

Some of our brands will not allow us to post prices on our website. If you see an item that you would like to know more information about, please call us at901-335-6993.

I am interested in purchasing equipment for my gym or facility. Do you carry commercial equipment or offer special pricing?

We offer bulk discounts and can fill your entire commercial gym, business, school, or institution with the highest quality exercise equipment from top fitness brands. We also offer delivery, set-up, and installation in the Greater Memphis area. Please contact us for a quote!

How will I know if I have enough room in my space for this exercise equipment?

We can’t answer that without seeing your space, but we do offer 3D rendering software that can provide a precise visual of where to place each piece of equipment based on your available space.

Do you offer free shipping?

Occassionaly, we are able to provide free shipping on certain items. Feel free to contact us by phone or email to look at your options.

Do you offer financing?

We offer various payment options to fit your needs. Our commercial customers can apply for financing through Pinnacle Business Capital and Archer Financial. Our consumer customers may use Shop, Affirm, or Synchrony. Contact us to get the process started.

Does Exercise Unlimited offer a warranty on the equipment you sell?

Every product comes with a standard manufacturer warranty; terms and conditions differ for each piece of equipment. In addition, we stand behind the products we sell and want to make sure that you are satisfied with your purchase from us.  If there is ever an issue, please don’t hesitate to contact us.

How will I know which exercise equipment brand to purchase?

Narrow your exercise equipment brand options by budget, company reputation, and extended warranty availability. When you do your research, you can feel confident in your selection. With over 65 top brands to choose from, our staff is eager to guide you through the decision-making process.